I arrived in Heathrow Terminal 2 at the start of my adventure to Sydney.
My plan was to try a couple of lounges whilst I waited to board. In fact I tried 3.
Plaza Premium – accessed with Priority Pass.
Lufthansa – I was able to access both the Business and Senator sections with my Thai Airways gold card (part of Star Alliance).
Air Canada Maple Leaf Lounge – accessed with my Gold card as part of Star Alliance.
Terminal 2 in the evening
Before I comment on the lounges I wants to make an observation on the terminal. I have flown from Heathrow Terminal 2 on a few occasions, usually around midday. It has been busy but not overtly crowded. Tonight it was really busy.
I dropped my bags easily and then went to security. I usually use the Fastrack lane but tonight the queue was backing up into the concourse. I asked the attendants if the standard queue was any quicker. She shrugged her shoulders, “everywhere is busy”. I decided to risk the standard area as it has more lanes. It was equally busy but well marshalled and did seem to move quickly so, in fact, I got through security pretty quickly. Overall therefore quite a good experience although not as good as previously.
Once through security I decided to try the lounges.
The Plaza Premium Lounge is in the main hall of terminal 2. After security you go down a level and pass by the transfer desks to the pleasant looking entrance. The receptionist was efficient and processed my Priority Pass quickly and then pointed me to the entrance before moving on to the next customer.
The Lounge is windowless but is well lit in a subdued manner. There are lots of natural woods and is overall very calming except for the crowds! Other reviews I have read say how quiet it is. The day I visited it was quite busy but I was still able to get a seat and was quickly served at the bar for my gin and tonic. Admittedly it was not noisy and was still quite relaxing.
The food selection was good from a couple of hot meals to a few wraps, cheese and cold meats.
There were a few papers and magazines – not a particularly large or varied selection but enough. I was provided with wifi access which seemed to work ok for a bit of web browsing and email checking.
Toilet facilities were clean and functional.
There is another section that contains showers and bedrooms. I did not explore this area.
All in all the lounge was OK. It has clearly got busier since it opened and other reviewers have commented on it.
After a short while I moved on.