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Category: Thai Airways

Is Thai Airways removing the A380 from London? UPDATE

Is Thai Airways removing the A380 from London? UPDATE

I was wrong and right!

Following my last post it turned out that Thai Airways were temporarily using a 777 due to servicing of the A380 and it was not a permanent change.

I was really pleased to hear this and went on to book some flights upgrading to first

But then…

I got a phone call to tell me on the days I was flying the airline was only to be using a 777 so there was no first class. Really frustrating and disappointing. I had particularly planned my flights to be able to fly first class.

When I called the reservations they were not particularly helpful. I emailed the Royal Orchid Plus office and they were more helpful refunding my upgrade award. However, I note it is not yet recorded on my information on their website.

Service Demands

I realise the need to change aircraft at times but Thai have had an A380 on the midday flight and a 777 on the evening flight for ages and it seemed well established. It has not been explained why they decided to change. I presume due to falling passenger demand. However, had I known it was going to be a 777 then I would have taken the evening flight as this is more convenient for me.


I suppose I must accept that nothing is fixed even if they airlines have been flying the same airplanes for years. On a whim they can change.

C’est La Vie!

Second Guessing Airline Offers

Second Guessing Airline Offers

When I flew to Australia last month I had booked my flight in September. I felt I had got a good deal as I booked with Thai Airways during a sale offer. I was pleased with the price I got.

Since I booked I noticed that other companies had a number of sales so it is possible I could have got a cheaper deal.


So when do you book?

How long is a piece of string?!

Many blogs I have read suggest booking almost as soon as the flight is released – is about 11 months before flying. I am not sure if this is for rewards flights – paid with airline points or for paid with cash  flights. However, I am really not convinced that this is the best strategy for paid with cash flights unless you are reserving a space with a ticket that can be cancelled. It seems to me that you need to take a punt and book in a sale. But which one and when?


Booking a sale price – and changing your mind

The problem with sale prices is that they have lock in clauses. Usually you are billed immediately on booking and cannot change the flight without cost. So in essence you are committed and cannot change your mind.

The exact timing of a sale and which airlines offer sales is variable. It seems they offer sale prices around the same time but never at exactly the same time so you cannot really compare, and book, one airline’s sale prices to another’s.


What about upgrade offers?

Once you have booked your tickets what then? I recently received a reduced points upgrade offer. It is on the airline’s website and is a shortlived offer for a few days only. I have no idea of the award availability so decided to snap up an upgrade to Emirates first simply because I had the points and like the offer. I should, perhaps, have looked at the costs and decided if spending my points had value. Interestingly because I had booked and paid for the original flights through a travel agent, again at a time of an offer, I was unable to upgrade the flight with cash on the airline’s website. It seemed OK, however, to upgrade with points with this offer. I thus had no way to compare upgrade costs. I went for it and am looking forward to Emirates First and a shower in the sky!

But again, the whole thing seems predicable and is pot luck.


As I commented about hotel booking,  a good airline deal is a lottery and a mug’s game. I suppose there are some predictable times when airlines have sales but it by no means certain and I can see no way of predicting if and when they are going to offer points upgrade deals.

So look out for a sale. Decide if the offer looks attractive on an airline you want to fly and book. Accept it and grimace when you see a better offer with another airline a few days/weeks later. Hey that’s the way of it.

But grab an upgrade (especially to first) if offered and you have the points.

That will be my policy anyway!

In flight – Hong Kong Bound

In flight – Hong Kong Bound

I am excited. I am en route to Hong Kong on Thai airways via Bangkok.

I know that this is the norm to those experienced travel bloggers but for me this is the first time I have connected to the internet from 35000 feet. I am quite impressed.

It was a very smooth check in and passage through security. I enjoyed Lufthansa Senator lounge in Heathrow terminal 2 main building and then Singapore First Lounge in the satellite. I noted one well known person awaiting the Singapore airways flight.

Slightly chaotic boarding of the flight. The signs announced boarding in the lounge but not at the gate. Then there was little indication of the  various entrances to the gate. It turned out first was deeper into the crowds than business so a bit of a scramble.

Yes, I am flying first. I was able to get a points upgrade.

Once onboard all very smooth. Dom Perignon flowed and far too much food eaten.

I am finishing off a glass as I write. I now post  this from 35000 feet. Sorry for any typos.

Trust the Travel Agent

Trust the Travel Agent

I have had an exciting few days planning my holidays for the next few months.

I had all the apps and websites open across my desktop and iPad. I have read many expert blogs espousing on the ease and efficiency of booking directly with the airline and online. Well, I am not so sure. I have already explained how I managed to do something wrong on the Thai Airways website such that the price of my flight increased and the variations in website capability when looking for an open jaw flight series.


So when I came to book the open jaw flights I thought I would call Trailfinders and see what they could do for me. Before I called I opened ITA matrix, Seatguru and a few airline websites. I identified prior to calling, the flights I thought I could get and had considered some pros and cons of various airlines (eg direct or indirect flights, how long the layover etc).


Despite ticking the boxes about  only showing flights with available seats etc it turned out not to be and certain websites suggested flights were available when they were not (I checked this on the airline’s own booking engine) and so  Trailfinders were really helpful. They identified truly available flights and I was able to discuss the issues of long layovers versus cost and they also identified that with Emirates I could get a discount if I also booked a hotel, something not flagged on the websites and something you need to check separately if you do it yourself. The agent spent over and hour with me and in the end I really feel I got a good deal, with some compromise, but also better than I could have done on my own and probably in less time.

Many experts seem to write off travel agents but if you are a beginner and do not have access to certain industry search tools I would wholeheartedly recommend taking the advice of a travel agent.