I have a week off and am starting a brief trip of 3 European capitals. Namely Paris, Berlin and London. Currently London still is in Europe!!!
To start my trip I took a train to Gatwick and I am staying overnight at the Hilton Hotel – Gatwick South Terminal. My flight leaves early tomorrow morning to Paris.
Getting to the Hotel
The hotel state it is close to the Terminal. Indeed it is. I got off my train and walked into the South Terminal. I turned right and then right again and ended up on a travelator towards the car park. I then caught a lift down a floor and then along a covered walkway – effectively across the multi-storey car park and arrived at the reception of the hotel. All in all a 10 minute walk. All covered and quite well signposted.
As I entered the lobby it was, unsurprisingly, busy. There were restaurants and a Costa as I entered and on reaching the reception this was long and well staffed so I was dealt with very quickly.
I hold gold status through my Amex platinum card and this was recognised immediately. I was able to check in online. I thought I would try this. Perhaps my only “issue”. I had requested a high floor away from lifts. Through the online system I was allotted a room on the first floor. The Hilton system allows me to see hotel floor plans and choose my room> I was thus able to see that this room was just behind reception. Not the place I wanted. So I changed this for a 4th floor room.
Again this was recognised at check in and that this had 2 beds. The receptionist offered to change this to a double bed room and also said she would upgrade me. I had booked a basic room so was expecting as a gold elite member a one category upgrade. However to my delight I was offered an executive room. This was in the new wing and I see from other comments this is the recommended area of the hotel to be in. I was very pleased.
My new room was on the third floor so I caught the lift up and then walked though the older part of the hotel and across the glass bridge to the new wing.
I easily found my room and on entering it was very pleasant and bright.
The room had a double bed, single armchair and ottoman and a work desk.
It was clean and functional. Some of the edges around the desk, for instance, were a little worn but I suppose this is a sign of being well used.
The bed was firm and comfortable and I slept very well.
This was bright and clean, It had a separate bath and shower. There were Tim Roth toiletries. All in all nothing overwhelming but good and functional.
For an airport hotel I was very impressed.
The Executive Lounge
As part of my upgrade, impressing me even more, was access to the executive lounge. This was offering drinks and aperitifs from 1830 to 2030. Wine, and spirits and some snacks. Perfectly fine. Beefeater gin, and mediocre wine, but certainly drinkable.
The loung had a mixture of sofas and tables and chairs. Perhaps a few more comfy chairs in smaller groupings would have been better.
i find it interesting people watching in lounges. Even for middle aged and older patrons the art of conversation seems dead – long live the ipad. Perhaps a subject of another post!
Overall my initial impressions are favourable. Reading other reviews opinions are mixed and I accept they will be influenced by the type of room etc and I think I have been lucky. However the first impression is always generated by check in and the staff and I was impressed.
I would certainly consider staying again.
Sorry there are not more photos but I do feel inhibited in taking photos that show many other people.